Privacy Policy

We collect information that you provide directly to us when you book a consultation, send a message through our contact forms, or otherwise interact with our clinic. This may include your name, contact details (phone number, email), and any information you choose to share about your health concerns.

When you visit our website, we may also collect standard technical information such as browser type, device type and general usage data, used only to keep the site working properly and securely.

Information you share is used to schedule and conduct consultations, to respond to your enquiries, and to provide follow-up guidance suited to your needs. We do not use your health information for advertising.

We may use contact details to send appointment reminders or to respond to your messages. You can ask us to stop contacting you at any time.

Information shared during a consultation is treated as private. Ayurvedic consultations are individualised; any guidance provided is based on the information you share with us and is not a guarantee of any specific outcome.

We do not publish your name, identifiers or unredacted medical reports on our website. Any patient stories shared publicly are done only with permission.

We do not sell or rent your personal information. We may share limited information with trusted service providers (for example, booking or form tools) who help us operate the practice, only to the extent necessary and under appropriate confidentiality.

We may disclose information where required by law or to protect the rights, property or safety of our patients, our practice or others.

We take reasonable measures to protect your information using appropriate technical and organisational safeguards. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of the personal information you have shared with us. To do so, please contact us using the details below.

You can choose not to share certain information, though this may limit our ability to schedule or conduct a consultation.

Where consultations involve a child, information is collected through and with the consent of a parent or guardian. We do not knowingly collect personal information from children without parental involvement.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review this page periodically.